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Tessi announces the acquisition of VILT

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    The Tessi Group continues to invest in the customer experience industry by integrating VILT into its Consulting & Integration Business Unit.

    Tessi announces the acquisition of VILT, an international company specialised in digital transformation, which helps companies all over the world to improve their customers’ experience, and to become more efficient, through the adoption of digital solutions and full data integration. With offices in Portugal, Spain, Switzerland and Brazil, VILT has a 20-year success story with more than 400 customers all over the world, mostly in Financial Services, Insurance and Public Sector.

    The services offered by VILT range from Enterprise Content Management (ECM) to Digital Experience (DX) and Customer Communication Management (CCM).

    With this acquisition, Tessi continues its growth dynamic to become a key player in the customer experience.

    « After the launch of our Innovation & Trust Digital Factory, dedicated to software publishing and incubating start-ups, we continue to boost Tessi’s technological intensity. By integrating VILT into our Consulting & Integration Business Unit, we aim at creating an international IT services company that can provide excellent digital services to all types of clients around the world. », said Olivier Jolland – General Manager, Tessi.

    In addition to offering great complementarity to Tessi’s business lines, VILT will be able to deploy its expertise in France, Switzerland, Chile, Colombia and other promising markets. Indeed, with more than 400 consultants, Tessi newly enhanced Consulting & Integration Business Unit will be able to support customers in Europe, South America and in the USA.

    « Becoming part of Tessi Group represents a huge opportunity to expand VILT’s Business to new markets, especially France, Chile and Colombia. It also constitutes a great opportunity for our existing customers, who will now have access to a wider range of services and solutions proposed by Tessi, a leading player in BPS (Business Process Services) in Europe. », stresses Tiago Gavinhos, CEO and co-founder of VILT.

    Tessi Group’s reinforced Consulting & Integration Business Unit will offer even better services to its clients to make the most of their customer interactions, either using its own solutions or the solutions of its strategic partners.

     

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