Market challenges
With the emergence of online banks, financial institutions are faced with new customer expectations: for example, the desire for immediate processing of their credit card requests, the technical consideration of mobility (with the growth of mobile banking applications) and the necessary improvement of the overall customer experience. This requires processing credit card application forms automatically and identifying the most agile solution.
Our solution: Credit card solutions
Improvement of the overall customer experience.
To activate the credit card’s delivery, these new requirements mean you need to rethink how it is processed in your back office.
Tessi’s credit card solutions let you integrate all of the flows of information required by credit card applications into your software: proofs of identity, supporting financial documents, pay slips, etc., in digital or paper format.
Tessi’s proprietary technology then allows you to apply automated compliance checks (income verification, identity checks, information consistency, etc.) as you would in your usual business processes, complying with the current legislation in your country.
Solutions's strengths and benefits
Strengths
- A secure process from end to end
- Automatic integration into your electronic documents management (EDM).
- A check of the integrity of the proofs of identity submitted.
Benefits
- Respond in real time to your clients’ credit/debit card requests/applications.
- Reduce processing costs with an automated solution that frees up human resources.
- Real-time traceability of the process.