Business Back Office
With the emergence of online banks, financial institutions are faced with new customer expectations: for example, the desire for immediate processing of their credit card requests, the technical consideration of mobility (with the growth of mobile banking applications) and the necessary improvement of the overall customer experience. This requires processing credit card application forms automatically and identifying the most agile solution.
Improvement of the overall customer experience.
To activate the credit card’s delivery, these new requirements mean you need to rethink how it is processed in your back office.
Tessi’s credit card solutions let you integrate all of the flows of information required by credit card applications into your software: proofs of identity, supporting financial documents, pay slips, etc., in digital or paper format.
Tessi’s proprietary technology then allows you to apply automated compliance checks (income verification, identity checks, information consistency, etc.) as you would in your usual business processes, complying with the current legislation in your country.
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The purposes of Tessi’s processing are as follows: sending commercial information and/or notifications and/or requested documents, managing relationships with our customers and/or leads and/or partners, technical and/or commercial support; adding to/updating customer/lead databases, producing statistics, analyses and studies on Site traffic; For more information on your rights, you can view our personal data protection page.