The best of people and technology at the heart of your customer relationship

Visit the ADM Value website

We improve business performance by combining digital solutions with the best of human intelligence, emotional intelligence and artificial intelligence.

Our tailor-made solutions, adapted to the needs of today and tomorrow, are digital and omnichannel, and are supported by a right-shore strategy to meet all types of needs and constraints.

ADM Value in some figures

Diversity and innovation to enhance the customer experience

  • 8000

    expert agents

  • 18

    onshore and offshore production sites

  • 18

    languages already operated

We believe that the human element will remain at the heart of customer relations and that empathy will always make the difference! We use artificial intelligence-based solutions first and foremost to help our advisers focus on value-added tasks, and improve your customers' satisfaction.

Marc Labarre - General Manager Customer relations centers

VILT's business expertise

A unique profile in the outsourcing market, with a broad service portfolio, innovative AI-based solutions, committed teams and a focus on ethics.
A unique ambition

Since 2001, we have been improving business performance by combining digitalisation solutions with the best of human intelligence, emotional intelligence and artificial intelligence.
 

Who are we?

Tailor-made solutions

All our solutions are at the heart of your value chain. Our solutions are divided into four main areas: Front Office, Consulting & Innovation, Back Office & Business Processes and Enhanced Customer Relations.
 

Discover our solutions

Multishore and multilingual positioning

ADM Value is present in 8 countries with 18 production sites. Our international presence means we can help you in 18 languages, all of which are spoken by native speakers.

Discover our other expertise