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Today, customers are more demanding, curious, and inclined to go elsewhere; each company must adjust its customer relationship management to offer clients a personalised and omni-channel experience. This transformation includes integrating CRM solutions to manage a variety of data from multiple sources (transactions, web browsing, identification, etc.). While a wide variety of integrated CRM solutions has appeared on the market in recent years, very few are able to combine simplicity, flexibility, and attractive pricing like our proprietary platform, Tessi OnCustomer.
Connect all your business applications and centralise your customer data.
Tessi OnCustomer is a CRM solution that makes it easier for companies to manage their customer relations and all business processes.
Connect all your business applications and centralise your customer data on a single platform. Thanks to Tessi OnCustomer’s single customer repository, you get a comprehensive view of all your interactions with your customers.
Its open and interoperable architecture allows you to customise your interfaces, your workflows and your dashboards to fit your business requirements and maximise your productivity. In addition, you can automate many of the critical tasks in your customer processes to improve your response time, such as automating personalised real-time marketing campaigns, loyalty programs, and KYC remediation of your customer records.
This way, you improve your customers’ loyalty by offering them personalised offers that fit their individual purchase process while identifying new business opportunities.
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The purposes of Tessi’s processing are as follows: sending commercial information and/or notifications and/or requested documents, managing relationships with our customers and/or leads and/or partners, technical and/or commercial support; adding to/updating customer/lead databases, producing statistics, analyses and studies on Site traffic; For more information on your rights, you can view our personal data protection page.