Sector challenges
Stand out while staying compliant
Solvency II, Eckert law, Hamon law: the insurance and health insurance sectors face significant regulatory constraints in favour of greater transparency and security for the insured. With the digitisation of customer processes, KYC (Know Your Customer) and fraud control inspections are getting stronger!
In a hyper-competitive market that is being shaken up by new insurtech pure players, where standardised offers and volatile customers are now a given, how can you reinvent yourself while modernising your management processes?
If you want to stand out and build customer loyalty, digital transformation is an excellent way to offer smoother, faster subscription procedures and a wider range of offerings. All while respecting security regulations and constraints to your management of sensitive data.
As a provider of essential outsourced services, Tessi industrialises insurance processes with totally or partially delegated management. By combining the best of technology and professional expertise, our front-to-back offerings modernise your processes, saving you time to focus on your core business. Insurers, health insurers, pension funds, brokers, healthcare and personal risk institutions: our expertise guarantees you full support so you can stand out!
Most offers Tessi
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- A recognised offering for the partial or total delegation of your management tasks
- Technologies and innovation in support of an augmented policyholder relationship
- Solutions and services to ensure your KYC operations are compliant
- Certified digitalisation and electronic archiving platforms
- A customer-centric marketing offering to make your customers central to your strategy: consulting, solutions and technologies, campaign management
Our services
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Electronic document management
Electronic Document Management (EDM): maintain the link with your sensitive documents! Learn more about -
Onboarding and Subscription
A solution for compliant digital subscriptions Learn more about -
Electronic archiving
Save time, improve compliance, and reduce costs with electronic archiving Learn more about -
Desktop publishing, outbound and direct marketing
Global publishing know-how to meet all your needs Learn more about -
Receipts processing and cash matching
Want to optimise your receipts processing? Learn more about -
Monitoring - Tessi legal info
Stay informed of the most relevant legal information for you Learn more about -
General insurance and claims
General insurance: improve efficiency and customer satisfaction in managing your claims Learn more about -
Inactive and dormant accounts
Be compliant in managing inactive and dormant bank and life insurance accounts Learn more about -
Legal back office
Share the management of your legal operations Learn more about -
Savings
Save money and industrialise your savings processes! Learn more about -
Social security reports
Automate your social security reporting processes Learn more about -
Pension factory
Industrialise the management of your pension processes Learn more about -
Know Your Customer and fighting fraud
KYC and fighting fraud: let's work together! Learn more about -
Healthcare and Personal Risk
Add more agility to your Healthcare and Personal Risk processes my delegating management Learn more about -
Health and Personal Risk
Give your clients a high-quality experience and tracking by a full delegated service. Learn more about -
Customer services
A new vision of the customer experience Learn more about -
Collection operations
Collecting on claims: a new opportunity to build customer loyalty Learn more about -
Social networks
Turn your customers into social media brand ambassadors Learn more about -
Customer care
Build customer loyalty and improve your company's performance Learn more about
Our technologies
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Enterprise Content Management (ECM) / Case Management
Your 360° cockpit for managing all your customer requests Learn more about -
Customer Communication Management (CCM) / Customer Experience Management (CXM)
Increase the impact of your customer communication across all channels Learn more about -
E-Learning
Train your employees efficiently in e-learning Learn more about -
GDPR & data privacy
Confidently achieve GDPR compliance with help from our data privacy experts Learn more about -
Robotic Process Automation (RPA) and Artificial Intelligence (AI)
Robotic Process Automation (RPA) and Artificial Intelligence (AI) Learn more about -
Enterprise Content Management (ECM)
Get the most out of your data with a Big Data-oriented archiving and storage solution Learn more about -
Outgoing multi-channel letters
Reduce your costs with Tessi POST, a unique multi-channel shipping platform Learn more about -
Electronic registered letters
Send your registered letters in just a few clicks with Tessi POST LRE Learn more about -
Multi-channel payment portal
Easily integrate your clients' new payment methods with Tessi POP Learn more about -
Healthcare and personal risk
Make your management easier with the Tessi OWLINK software package Learn more about -
CRM and marketing automation
Get a 360° view of your customer data with Tessi OnCustomer Learn more about -
Document security
Try 2D-Origin anti-fraud codes to make sure your printed and digital documents are protected and authentic Learn more about -
Internet security
Achieve sustainable Internet security for your sites and servers with CERTIGNA SSL Learn more about -
Digital identity
Protect your and your business's identity with a CERTIGNA secure digital identity Learn more about -
Electronic signature
Make life easier for yourself and your customers with Tessi SIGN electronic signatures Learn more about -
Digital subscription
Optimise your subscription process and boost your sales performance with Tessi CONTRACT Learn more about -
Timestamping
Your digital documents are irrefutable evidence with certified CERTIGNA timestamps Learn more about -
Isolated cloud
Choose the best security for your data with an isolated cloud! Learn more about -
Hybrid Cloud
Public cloud, private cloud? Act now, and choose hybrid cloud Learn more about -
Private Cloud
Securely host your confidential data on a private cloud Learn more about -
Public cloud
A turnkey public cloud! Learn more about