Sector challenges
Transform your processes for digital banking
The banking sector is currently undergoing a total transformation.
On the one hand, regulatory constraints are tightening, with PSD2, KYC (Know Your Customer) and anti-fraud checks. On the other, fintech, neo-banks and other pure players with 100% digital value propositions are completely shaking up the market with innovative services and a new customer experience.
Digital sign-ups, mobile subscriptions, KYC, instant payment, credit services: as the banking sector’s traditional partner, Tessi is changing its service offering to bring you platforms centred on Business Process Services. Combining the best of new technology and banking-sector expertise, these offerings are here to support your transition to digital banking, while new services industrialise your front-to-back management processes.
Most offers Tessi
- Tessi Digital Banking, a services platform for the front-to-back digitalisation of banking services
- Expert outsourcing teams to industrialise your back office processes
- A dedicated offering for the compliance of your KYC and LAB/FT operations
- A comprehensive marketing and customer relationship offering: consulting, solutions and technology, contact centre and campaign management
- A customer marketing offering tailored to the banking and financial industry: lead management, marketing/loyalty CRM, events, brand content
Our services
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Digitising incoming multi-channel flows
Industrialise the digitisation of your documents!En savoir plus -
Electronic document management
Electronic Document Management (EDM): maintain the link with your sensitive documents!En savoir plus -
Onboarding and Subscription
A solution for compliant digital subscriptionsEn savoir plus -
Electronic archiving
Save time, improve compliance, and reduce costs with electronic archivingEn savoir plus -
Desktop publishing, outbound and direct marketing
Global publishing know-how to meet all your needsEn savoir plus -
Bank processing of cheques
Gain independence and processing time thanks to Tessi BOS MANAGER chequeEn savoir plus -
Receipts processing and cash matching
Want to optimise your receipts processing?En savoir plus -
Monitoring - Tessi legal info
Stay informed of the most relevant legal information for youEn savoir plus -
Inactive and dormant accounts
Be compliant in managing inactive and dormant bank and life insurance accountsEn savoir plus -
Loans
Reduce the cost of managing your credit processesEn savoir plus -
Legal back office
Share the management of your legal operationsEn savoir plus -
Savings
Save money and industrialise your savings processes!En savoir plus -
Factoring
Provide trustworthy factoring services!En savoir plus -
Social security reports
Automate your social security reporting processesEn savoir plus -
Credit card
Your credit card requests approved in the blink of an eyeEn savoir plus -
Know Your Customer and fighting fraud
KYC and fighting fraud: let's work together!En savoir plus -
Mortgage management
Mortgage management? Change to digital management!En savoir plus -
Cheques back office
Improve your productivity in cheque processingEn savoir plus -
Experience marketing and partnerships
Offer your customers true experiencesEn savoir plus -
Events
Proof by experience!En savoir plus -
Designing and managing CRM and loyalty programmes
Truly personalised relationship programmes change everything!En savoir plus -
Lead management
Attract new clients more effectivelyEn savoir plus -
Managing campaigns
Increase automation in your marketing campaigns and boost ROIEn savoir plus -
Customer services
A new vision of the customer experienceEn savoir plus -
Collection operations
Collecting on claims: a new opportunity to build customer loyaltyEn savoir plus -
Social networks
Turn your customers into social media brand ambassadorsEn savoir plus -
Customer care
Build customer loyalty and improve your company's performanceEn savoir plus
Our technologies
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Enterprise Content Management (ECM) / Case Management
Your 360° cockpit for managing all your customer requestsEn savoir plus -
Customer Communication Management (CCM) / Customer Experience Management (CXM)
Increase the impact of your customer communication across all channelsEn savoir plus -
CRM marketing automation
Benefit from the CRM & Marketing Automation solution which best fits your companyEn savoir plus -
Brand Content
Boost engagement around your brandEn savoir plus -
E-Learning
Train your employees efficiently in e-learningEn savoir plus -
Payments / Electronic banking
Switch to new payment methodsEn savoir plus -
GDPR & data privacy
Confidently achieve GDPR compliance with help from our data privacy expertsEn savoir plus -
Robotic Process Automation (RPA) and Artificial Intelligence (AI)
Robotic Process Automation (RPA) and Artificial Intelligence (AI)En savoir plus -
Enterprise Content Management (ECM)
Get the most out of your data with a Big Data-oriented archiving and storage solutionEn savoir plus -
Electronic registered letters
Send your registered letters in just a few clicks with Tessi POST LREEn savoir plus -
Cashing small amounts
Simplify the management of your cash flow with our Tessi SCANTOPAY office and Tessi CHEQ’IN solutionsEn savoir plus -
Multi-channel payment portal
Easily integrate your clients' new payment methods with Tessi POPEn savoir plus -
Cheque flow management
Be more self-sufficient and save time processing your chequesEn savoir plus -
CRM and marketing automation
Get a 360° view of your customer data with Tessi OnCustomerEn savoir plus -
Document security
Try 2D-Origin anti-fraud codes to make sure your printed and digital documents are protected and authenticEn savoir plus -
Internet security
Achieve sustainable Internet security for your sites and servers with CERTIGNA SSLEn savoir plus -
Digital identity
Protect your and your business's identity with a CERTIGNA secure digital identityEn savoir plus -
Digital subscription
Optimise your subscription process and boost your sales performance with Tessi CONTRACTEn savoir plus -
Timestamping
Your digital documents are irrefutable evidence with certified CERTIGNA timestampsEn savoir plus -
Isolated cloud
Choose the best security for your data with an isolated cloud!En savoir plus -
Hybrid Cloud
Public cloud, private cloud? Act now, and choose hybrid cloudEn savoir plus -
Private Cloud
Securely host your confidential data on a private cloudEn savoir plus -
Public cloud
A turnkey public cloud!En savoir plus