Market challenges

Banks and insurers must step up their efforts to quickly close inactive bank accounts and find the beneficiaries of dormant life insurance accounts. We use our extensive expertise in bank insurance customer relations and our understanding of technology to help you comply with these new time constraints. Discover this winning combination that guarantees you a complete, effective service thanks to Tessi’s operational tools.

Our solution: Inactive and dormant accounts

Save time and be compliant in managing inactive and dormant insurance and bank accounts!

Save time and be compliant in managing inactive and dormant insurance and bank accounts !

By using industrial processes to manage these operations, you can be sure that each case will be processed quickly and completely. Rely on our network of over 150 specialised investigators to find the beneficiaries of dormant and inactive accounts.

They are immediately operational and trained in the use of our operational tools, so that you can be informed in real time when funds are paid out to beneficiaries.

You can track daily progress made on these inactive accounts and easily cope with your reporting obligations.

Solutions's strengths and benefits


  • A solution that combines business expertise with operational tools
  • Dedicated service management for your business
  • Reporting and steering tools to track progress on inactive and dormant accounts in real time


  • Reduced, variable costs
  • Over 80% of our clients’ beneficiaries and claimants found
  • Files that comply with regulations

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