Market challenges

Be it post, SMS, e-mails, online forms, incoming calls, etc.: Your interaction channels and customer communication media are multiplying. Continue to digitise your documents to make them easier to use for your employees and business applications. There are so many benefits: reduced costs, improved reaction times for customers, and overall agility.

Our multi-channel solution
for digitising incoming flows

Channel 100% of your flows toward your information system

Whether for your post room or documents specific to your business sectors, Tessi’s offering centralises all your incoming digital or paper workflows in a unique capture and processing platform.

Discover our solutions for multi-channel scanning and capturing, automatic document reading and sorting, automated email management, extraction and automatic control of supporting documents, and more.

With new OCR/ICR technologies, automation and semantic analysis, we optimise the reading, extraction, indexing and classification of your various documents.

Discover an integrated, secure digital process to route and supply your incoming documents to your departments for easy viewing.

Le groupement CGI, Tessi, Eliot est sélectionné par l’UGAP pour le marché d’assistance à la dématérialisation et d’archivage électronique.

Des solutions pour déployer un environnement digitalisé, agile et accessible centré sur l’amélioration de l’expérience usagers.

The solution's strengths and benefits


  • A multi-channel processing platform
  • European industrial capacity
  • End-to-end traceability and supervision of your document flows
  • Secure data and document exports to your business applications.
  • Provision of hosted portals for viewing the processed flows


  • Increase productivity by 20 to 30%
  • Reduce your processing costs by nearly 30%
  • Channel 100% of your flows toward your information system
  • Take advantage of an industrial, compliant and certified outsourced service
  • Improve your content management system’s performance by digitising incoming flows

Want to learn more
about this service?

    The purposes of Tessi’s processing are as follows: sending commercial information and/or notifications and/or requested documents, managing relationships with our customers and/or leads and/or partners, technical and/or commercial support; adding to/updating customer/lead databases, producing statistics, analyses and studies on Site traffic;
    For more information on your rights, you can view our personal data protection page .

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