Electronic document management system: Market challenges

The variety of customer communication media (letters, SMS, e-mails, online forms, calls) sometimes makes it difficult to track business operations consistently.

By using an electronic document management (EDM) system, you avoid breaks and incidents. It’s an efficient way to streamline and improve your overall process management, letting you react faster while reducing costs.

This win-win approach will naturally be reflected in end-to-end customer satisfaction.

Our Electronic Document
Management (EDM) solution

Secure electronic archival of your data

In addition to the document capture phases, Tessi offers a comprehensive, hosted EDM solution that incorporates all the features needed for document and information life cycle management, from the integration of flows to electronic archiving.

In the EDM cycle, users can access a document folder or recycle the bin at any time. They are informed that a new file is present with a push notification. To follow up, our document workflow ensures that your documents are available throughout their lifecycle.

At the end of the EDM processing cycle, documents switch to simple electronic archival or probative value status.


See our EDM (Electronic document management) software

Le groupement CGI, Tessi, Eliot est sélectionné par l’UGAP pour le marché d’assistance à la dématérialisation et d’archivage électronique.

Des solutions pour déployer un environnement digitalisé, agile et accessible centré sur l’amélioration de l’expérience usagers.

The solution's strengths and benefits


  • An EDM/Workflow solution that integrates perfectly with our digitisation and electronic archiving services.
  • A hosted service available in SaaS or private cloud.
  • Ready-to-use features geared towards your users.
  • An NF 42-013- and NF 42-020-compliant solution
  • An EDM solution approved for hosting health data


  • Increase your productivity related to information searches by 30 to 40%
  • Smooth, automated document processes
  • Reduce your processing costs by over 30%
  • Secure, compliant centralisation of your folders and flows
  • Secure electronic archival of your data

TECHNOLOGIES: Find out about our EDM (Electronic Document Management) software

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