Digitisation of document processes
The variety of customer communication media (letters, SMS, e-mails, online forms, calls) sometimes makes it difficult to track business operations consistently.
By using an electronic document management (EDM) system, you avoid breaks and incidents. It’s an efficient way to streamline and improve your overall process management, letting you react faster while reducing costs.
This win-win approach will naturally be reflected in end-to-end customer satisfaction.
Secure electronic archival of your data
In addition to the document capture phases, Tessi offers a comprehensive, hosted EDM solution that incorporates all the features needed for document and information life cycle management, from the integration of flows to electronic archiving.
In the EDM cycle, users can access a document folder or recycle the bin at any time. They are informed that a new file is present with a push notification. To follow up, our document workflow ensures that your documents are available throughout their lifecycle.
At the end of the EDM processing cycle, documents switch to simple electronic archival or probative value status.
See our EDM (Electronic document management) software
TECHNOLOGIES: Find out about our EDM (Electronic Document Management) software
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The purposes of Tessi’s processing are as follows: sending commercial information and/or notifications and/or requested documents, managing relationships with our customers and/or leads and/or partners, technical and/or commercial support; adding to/updating customer/lead databases, producing statistics, analyses and studies on Site traffic; For more information on your rights, you can view our personal data protection page.