{"id":47310,"date":"2020-09-03T14:56:51","date_gmt":"2020-09-03T12:56:51","guid":{"rendered":"https:\/\/www.tessi.eu\/?p=47310\/"},"modified":"2026-02-18T10:42:51","modified_gmt":"2026-02-18T09:42:51","slug":"digital-experience-by-tessi-blog","status":"publish","type":"post","link":"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/","title":{"rendered":"Blog"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\"\"<\/a><\/td>\nLes atouts d\u2019une strat\u00e9gie multicanale dans vos communications clients<\/a><\/td>\n<\/tr>\n
Dans un monde o\u00f9 les clients naviguent entre les emails, les r\u00e9seaux sociaux et les magasins physiques, une communication unifi\u00e9e sur plusieurs canaux n\u2019est plus…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n08\/07\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nMassification du courrier : r\u00e9duisez vos co\u00fbts et optimisez vos envois<\/a><\/td>\n<\/tr>\n
Face \u00e0 des volumes de courrier en constante augmentation et des attentes clients toujours plus exigeantes, comment optimiser vos envois postaux tout en ma\u00eetrisant…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n18\/06\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nComposition interactive : personnalisez vos documents en temps r\u00e9el<\/a><\/td>\n<\/tr>\n
Et si vos documents devenaient des outils strat\u00e9giques ? La composition interactive ne se limite pas \u00e0 produire des factures ou des contrats : elle les transforme en…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n03\/06\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nCourrier sortant : comment optimiser sa gestion en entreprise ?<\/a><\/td>\n<\/tr>\n
Factures, contrats, offres commerciales : chaque courrier envoy\u00e9 joue un r\u00f4le cl\u00e9 dans la vie de votre entreprise. Bien plus qu\u2019une simple t\u00e2che administrative, sa gestion…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n14\/05\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nCourrier \u00e9gren\u00e9 : tout savoir sur cette solution de gestion documentaire<\/a><\/td>\n<\/tr>\n
Face \u00e0 des besoins croissants de rapidit\u00e9, de pr\u00e9cision et de personnalisation dans la gestion documentaire, le courrier \u00e9gren\u00e9 s\u2019impose comme une solution incontournable…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n15\/04\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nCommunication client : optimisez l’exp\u00e9rience client avec DIGITAL EXPERIENCE by Tessi<\/a><\/td>\n<\/tr>\n
L\u2019\u00e8re num\u00e9rique a radicalement transform\u00e9 nos modes de communication, rendant presque indispensable l\u2019usage des r\u00e9seaux sociaux. Les m\u00e9thodes…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n09\/04\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nDiffusion omnicanale : un levier strat\u00e9gique pour les entreprises modernes<\/a><\/td>\n<\/tr>\n
Imaginez un client qui d\u00e9couvre votre marque sur Instagram, poursuit son exploration via une newsletter, puis finalise son achat en boutique…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n13\/03\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nGestion \u00e9ditique : un enjeu encore majeur malgr\u00e9 la digitalisation<\/a><\/td>\n<\/tr>\n
L\u2019\u00e9ditique, loin d\u2019\u00eatre un simple outil de production de documents, est aujourd\u2019hui un v\u00e9ritable levier strat\u00e9gique pour les entreprises modernes…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n06\/02\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nLettre Recommand\u00e9e \u00c9lectronique (LRE) : modernisez vos envois<\/a><\/td>\n<\/tr>\n
Fini les files d\u2019attente \u00e0 la poste pour envoyer une lettre recommand\u00e9e ! La lettre recommand\u00e9e \u00e9lectronique offre une alternative simple, rapide et s\u00e9curis\u00e9e pour…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n22\/01\/2025<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nParcours client : un enjeu strat\u00e9gique pour moderniser son entreprise<\/a><\/td>\n<\/tr>\n
En 2024, il est clair que l\u2019exp\u00e9rience client est devenue un enjeu strat\u00e9gique pour les entreprises. Dans un monde o\u00f9 la comp\u00e9tition est f\u00e9roce…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n18\/12\/2024<\/a><\/td>\n<\/tr>\n
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\"\"<\/a><\/td>\nCommunication digitale : pilier de la strat\u00e9gie des entreprises modernes<\/a><\/td>\n<\/tr>\n
La communication joue un r\u00f4le central dans la strat\u00e9gie commerciale de toute entreprise.
\nAvec la d\u00e9mocratisation d\u2019Internet, de vastes sommes…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n05\/11\/2024<\/a><\/td>\n<\/tr>\n
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\"Remonter\"<\/a><\/td>\nComment am\u00e9liorer la relation client ? Nos strat\u00e9gies<\/a><\/td>\n<\/tr>\n
Am\u00e9liorer la relation client : strat\u00e9gies et solutions
\nPerdre un client souligne l\u2019importance de la gestion de la relation client. Pour 80 % des consommateurs…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n16\/08\/2024<\/a><\/td>\n<\/tr>\n
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\"Remonter\"<\/a><\/td>\nMarketing relationnel : fid\u00e9lisez vos clients actuels !<\/a><\/td>\n<\/tr>\n
Marketing relationnel : fid\u00e9liser plut\u00f4t qu\u2019acqu\u00e9rir
\nEn 2024, le marketing relationnel s\u2019impose comme une strat\u00e9gie incontournable pour les entreprises…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n06\/08\/2024<\/a><\/td>\n<\/tr>\n
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\"Remonter\"<\/a><\/td>\nPublipostage : une solution efficace pour vos campagnes marketing<\/a><\/td>\n<\/tr>\n
Publipostage : une solution efficace pour vos campagnes marketing
\nLe publipostage, ou \u00ab mail merge \u00bb en anglais, est…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n30\/07\/2024<\/a><\/td>\n<\/tr>\n
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\"Remonter\"<\/a><\/td>\nService client : d\u00e9marquez-vous avec un excellent relationnel<\/a><\/td>\n<\/tr>\n
Comment avoir un excellent service client ?
\nD\u2019apr\u00e8s Microsoft, 58 % des clients mondiaux estiment que le service client est…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n17\/07\/2024<\/a><\/td>\n<\/tr>\n
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\"Remonter\"<\/a><\/td>\nNPS : ne passez pas \u00e0 c\u00f4t\u00e9 de ce levier de fid\u00e9lisation !<\/a><\/td>\n<\/tr>\n
Net Promoter Score (NPS) : la mesure cl\u00e9 pour fid\u00e9liser ses clients
\nLe Net Promoter Score (NPS) est un outil puissant…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n12\/07\/2024<\/a><\/td>\n<\/tr>\n
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\"Remonter\"<\/a><\/td>\nOptimisez vos communications client avec une plateforme CCM !<\/a><\/td>\n<\/tr>\n
Plateforme CCM : un atout pour une exp\u00e9rience client exceptionnelle
\nAvec l\u2019\u00e9volution des technologies et l\u2019augmentation…<\/a><\/td>\n<\/tr>\n
\"Lire<\/a><\/td>\n05\/07\/2024<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Les atouts d\u2019une strat\u00e9gie multicanale dans vos communications clients Dans un monde o\u00f9 les clients naviguent entre les emails, les r\u00e9seaux sociaux et les magasins physiques, une communication unifi\u00e9e sur plusieurs canaux n\u2019est plus… 08\/07\/2025 Massification du courrier : r\u00e9duisez vos co\u00fbts et optimisez vos envois Face \u00e0 des volumes de courrier en constante augmentation […]<\/p>\n","protected":false},"author":12,"featured_media":47590,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[178],"tags":[],"class_list":["post-47310","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-experience"],"acf":[],"yoast_head":"\nBlog - Tessi International<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blog\" \/>\n<meta property=\"og:description\" content=\"Les atouts d\u2019une strat\u00e9gie multicanale dans vos communications clients Dans un monde o\u00f9 les clients naviguent entre les emails, les r\u00e9seaux sociaux et les magasins physiques, une communication unifi\u00e9e sur plusieurs canaux n\u2019est plus… 08\/07\/2025 Massification du courrier : r\u00e9duisez vos co\u00fbts et optimisez vos envois Face \u00e0 des volumes de courrier en constante augmentation […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/\" \/>\n<meta property=\"og:site_name\" content=\"Tessi International\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-03T12:56:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-18T09:42:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.tessi.eu\/wp-content\/uploads\/2024\/09\/dx-blog-vignette.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"506\" \/>\n\t<meta property=\"og:image:height\" content=\"398\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"pmallet\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"pmallet\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/\"},\"author\":{\"name\":\"pmallet\",\"@id\":\"https:\/\/www.tessi.eu\/fr\/#\/schema\/person\/0c662bb797314a35603fe3fd7b4d09bb\"},\"headline\":\"Blog\",\"datePublished\":\"2020-09-03T12:56:51+00:00\",\"dateModified\":\"2026-02-18T09:42:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/\"},\"wordCount\":565,\"image\":{\"@id\":\"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.tessi.eu\/wp-content\/uploads\/2024\/09\/dx-blog-vignette.jpg\",\"articleSection\":[\"Digital Experience\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/\",\"url\":\"https:\/\/www.tessi.eu\/fr\/digital-experience-by-tessi-blog\/\",\"name\":\"Blog - 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