{"id":31301,"date":"2022-07-13T13:36:37","date_gmt":"2022-07-13T11:36:37","guid":{"rendered":"https:\/\/www.tessi.eu\/confiance-numerique-tessi-securise-lintegralite-du-parcours-client-2\/"},"modified":"2023-02-27T18:08:22","modified_gmt":"2023-02-27T16:08:22","slug":"confiance-numerique-tessi-securise-lintegralite-du-parcours-client","status":"publish","type":"post","link":"https:\/\/www.tessi.eu\/fr\/confiance-numerique-tessi-securise-lintegralite-du-parcours-client\/","title":{"rendered":"Confiance num\u00e9rique : Tessi s\u00e9curise l\u2019int\u00e9gralit\u00e9 du parcours client"},"content":{"rendered":"<p>D\u00e9couvrez le nouveau num\u00e9ro de <a href=\"https:\/\/www.tessi-blog.com\/\">Tessi Insights<\/a> intitul\u00e9 \u00ab\u00a0<a href=\"https:\/\/www.tessi-blog.com\/articles\/confiance-numerique\/\">Confiance num\u00e9rique : Tessi s\u00e9curise l\u2019int\u00e9gralit\u00e9 du parcours client<\/a>\u00a0\u00bb<\/p>\n<p>Signature et archivage \u00e9lectroniques, h\u00e9bergement s\u00e9curis\u00e9, v\u00e9rification d\u2019identit\u00e9 \u00e0 distance\u2026 autant de moyens digitaux permettant de s\u00e9curiser les donn\u00e9es et la conformit\u00e9 des parcours clients. Le nouvel enjeu ? Assurer l\u2019\u00e9quilibre entre conformit\u00e9 et exp\u00e9rience client. Dans tous les secteurs d\u2019activit\u00e9s et pour tous projets, la confiance num\u00e9rique est d\u00e9sormais centrale !<\/p>\n<p>Des d\u00e9fis auxquels Tessi sait r\u00e9pondre gr\u00e2ce \u00e0 l\u2019innovation et l\u2019expertise technologique, pour transformer les risques en opportunit\u00e9s.<\/p>\n<p>D\u00e9couvrez le point de vue de nos experts dans ce num\u00e9ro d\u00e9di\u00e9 \u00e0 la confiance num\u00e9rique :<\/p>\n<ul>\n<li><strong>Strat\u00e9gie<\/strong> : Les entreprises priv\u00e9es comme les institutions publiques ont aujourd\u2019hui conscience de la n\u00e9cessit\u00e9 de saisir les opportunit\u00e9s offertes par l\u2019av\u00e8nement des outils num\u00e9riques. Face \u00e0 l\u2019ampleur des changements \u00e0 op\u00e9rer, mais \u00e9galement aux risques qui y sont associ\u00e9s (conformit\u00e9 r\u00e9glementaire, nouvelles attentes clients ou usagers, fraudes et cyberattaques, etc.), un enjeu rev\u00eat une place centrale : la confiance num\u00e9rique. <a href=\"https:\/\/www.tessi-blog.com\/confiance-numerique-cle-nouvelle-relation-client\/\"><span style=\"color: #ea527c\">Nos expert font le point sur la mani\u00e8re de r\u00e9pondre \u00e0 ce d\u00e9fi structurant.<\/span><\/a><\/li>\n<li><strong>T\u00e9moignage\u00a0<\/strong> : Avec la mont\u00e9e en puissance des usages digitaux, la confiance num\u00e9rique devient un enjeu de premier ordre pour les entreprises et institutions. La crise sanitaire a jou\u00e9 un r\u00f4le cl\u00e9 dans l\u2019adoption d\u2019usage digitaux et notamment dans l\u2019utilisation quasi-quotidienne du QR Code, pr\u00e9sent dans le pass sanitaire. <a href=\"https:\/\/www.tessi-blog.com\/tests-covid19-ap-hp-securite-certificats-tessi\/\"><span style=\"color: #ea527c\">Projet hautement sensible, l\u2019AP-HP a fait appel \u00e0 Certigna, filiale du groupe Tessi, pour s\u00e9curiser l\u2019\u00e9mission des certificats de tests antig\u00e9niques COVID<\/span><\/a><\/li>\n<li><strong>Article pratique <\/strong>: La signature \u00e9lectronique n\u2019est d\u00e9sormais plus une option pour les organisations, priv\u00e9es comme publiques. Permettant d\u2019optimiser l\u2019exp\u00e9rience utilisateur et d\u2019acc\u00e9l\u00e9rer les diff\u00e9rents processus, elle est une \u00e9tape indispensable de la transformation digitale, notamment des parcours clients. Aujourd\u2019hui, la question n\u2019est donc plus de savoir si celle-ci doit \u00eatre mise en place, mais \u00ab comment \u00bb la mettre en place pour qu\u2019elle r\u00e9ponde aux diff\u00e9rents enjeux \u2013 de s\u00e9curit\u00e9, d\u2019usages client, de besoins m\u00e9tiers, de conformit\u00e9 ? <span style=\"color: #ea527c\"><a style=\"color: #ea527c\" href=\"https:\/\/www.tessi-blog.com\/5-bonnes-pratiques-mise-en-place-signature-electronique\/\">D\u00e9couvrez les 5 bonnes pratiques \u00e0 conna\u00eetre.<\/a> <\/span><\/li>\n<\/ul>\n<p>Envie d&rsquo;en savoir plus ? D\u00e9couvrez l&rsquo;int\u00e9gralit\u00e9 des articles sur notre blog d\u00e9di\u00e9 <a href=\"https:\/\/www.tessi-blog.com\/\">Tessi insights !<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez le nouveau num\u00e9ro de Tessi Insights intitul\u00e9 \u00ab\u00a0Confiance num\u00e9rique : Tessi s\u00e9curise l\u2019int\u00e9gralit\u00e9 du parcours client\u00a0\u00bb Signature et archivage \u00e9lectroniques, h\u00e9bergement s\u00e9curis\u00e9, v\u00e9rification d\u2019identit\u00e9 \u00e0 distance\u2026 autant de moyens digitaux permettant de s\u00e9curiser les donn\u00e9es et la conformit\u00e9 des parcours clients. Le nouvel enjeu ? Assurer l\u2019\u00e9quilibre entre conformit\u00e9 et exp\u00e9rience client. Dans tous [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":31302,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[47],"tags":[],"class_list":["post-31301","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>La transformation num\u00e9rique progresse dans la sant\u00e9<\/title>\n<meta name=\"description\" content=\"Parcours patient, e-consentement, g\u00e9oguidage\u2026 d\u00e9couvrez le nouveau num\u00e9ro de Tessi Insights consacr\u00e9 \u00e0 la digitalisation du secteur de la sant\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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