{"id":31206,"date":"2022-10-21T09:23:50","date_gmt":"2022-10-21T07:23:50","guid":{"rendered":"https:\/\/www.tessi.eu\/inauguration-crc-metz\/"},"modified":"2022-10-25T10:20:21","modified_gmt":"2022-10-25T08:20:21","slug":"inauguration-crc-metz","status":"publish","type":"post","link":"https:\/\/www.tessi.eu\/fr\/inauguration-crc-metz\/","title":{"rendered":"Tessi inaugure son nouveau centre de relation client sur Metz et continue \u00e0 recruter pour soutenir sa croissance"},"content":{"rendered":"<p>Le nouveau CRC double pratiquement de surface par rapport \u00e0 l\u2019ancien site et s\u2019\u00e9tend sur plus de 2 000 m\u00e8tres carr\u00e9s o\u00f9 des investissements massifs ont \u00e9t\u00e9 r\u00e9alis\u00e9s pour permettre aux \u00e9quipes actuelles et aux futures recrues de travailler dans les meilleures conditions (mat\u00e9riel, ergonomie, confort de travail). Dans ce contexte, un travail de proximit\u00e9 est men\u00e9 \u00e0 l\u2019\u00e9chelle locale avec diff\u00e9rentes structures (Cap Emploi, JCD, Missions locales pour l\u2019emploi, P\u00f4le Emploi) pour favoriser l\u2019employabilit\u00e9 de populations isol\u00e9es de l\u2019emploi (\u00e0 ce jour, 40 % des effectifs ont \u00e9t\u00e9 recrut\u00e9s gr\u00e2ce \u00e0 ces initiatives).<\/p>\n<p><span style=\"color: #005faa;\"><strong>Manuel DIDIER, Directeur d\u00e9l\u00e9gu\u00e9 \u2013 ADMValue \/ Tessi CRC chez Tessi <\/strong><em>\u00ab Cr\u00e9\u00e9 initialement par le groupe Tessi en 2015 afin d\u2019op\u00e9rer une plateforme d\u2019assistance aux usagers pour le compte de P\u00f4le Emploi, le Centre de Relation Client Tessi Metz \u00e9tait install\u00e9 dans les anciens locaux de la soci\u00e9t\u00e9 EcoMouv\u2019 sur le plateau de Frescaty. Avec une cinquantaine de salari\u00e9s \u00e0 son ouverture, l\u2019activit\u00e9 de Tessi CRC Metz s\u2019est r\u00e9guli\u00e8rement d\u00e9velopp\u00e9e. Nous op\u00e9rons en France des services d\u2019assistance utilisateurs pour plus de 20 clients \u00e9voluant principalement dans les secteurs des services financiers, de l\u2019assurance sant\u00e9\/pr\u00e9voyance, et du secteur public. \u00bb <\/em><\/span><\/p>\n<p>Dans une industrie assez largement expos\u00e9e \u00e0 la d\u00e9localisation de l\u2019emploi, le CRC Tessi Metz est ainsi devenu un acteur significatif de l\u2019emploi priv\u00e9 sur le bassin d\u2019emploi Messin, avec un effectif moyen de 250 emplois en 2022, dont la majorit\u00e9 en CDI. Le CRC Tessi Metz op\u00e8re pour ses clients des prestations de service client\/service aux usagers, majoritairement par le canal t\u00e9l\u00e9phonique, mais aussi via des canaux digitaux comme le traitement de mails, la gestion de messages sur les r\u00e9seaux sociaux et le traitement d\u2019avis clients. Ces prestations sont certifi\u00e9es ISO et r\u00e9guli\u00e8rement audit\u00e9es par des organismes ind\u00e9pendants.<\/p>\n<p><span style=\"color: #005faa;\"><em>\u00abL\u2019ouverture du nouveau site CRC Metz s\u2019inscrit dans le double contexte de sa croissance et de ses objectifs en termes de Qualit\u00e9 de Vie au Travail (QVT). \u00bb <\/em><strong>pr\u00e9cise<\/strong><strong>Manuel DIDIER<\/strong><\/span><\/p>\n<p><a class=\"btn-new btn-border-degrade\" title=\"T\u00e9l\u00e9charger le communiqu\u00e9\" href=\"https:\/\/www.tessi.eu\/fr\/wp-content\/uploads\/sites\/2\/2022\/10\/tessi-inaugure-son-nouveau-centre-tessi-crc-metz.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"btn-border-degrade-content\"><span class=\"text\">T\u00e9l\u00e9charger le communiqu\u00e9<\/span><\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le nouveau CRC double pratiquement de surface par rapport \u00e0 l\u2019ancien site et s\u2019\u00e9tend sur plus de 2 000 m\u00e8tres carr\u00e9s o\u00f9 des investissements massifs ont \u00e9t\u00e9 r\u00e9alis\u00e9s pour permettre aux \u00e9quipes actuelles et aux futures recrues de travailler dans les meilleures conditions (mat\u00e9riel, ergonomie, confort de travail). Dans ce contexte, un travail de proximit\u00e9 [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":25810,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[47],"tags":[],"class_list":["post-31206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tessi inaugure son nouveau centre de relation client sur Metz et continue \u00e0 recruter pour soutenir sa croissance - Tessi International<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tessi.eu\/fr\/inauguration-crc-metz\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tessi inaugure son nouveau centre de relation client sur Metz et continue \u00e0 recruter pour soutenir sa croissance\" \/>\n<meta property=\"og:description\" content=\"Le nouveau CRC double pratiquement de surface par rapport \u00e0 l\u2019ancien site et s\u2019\u00e9tend sur plus de 2 000 m\u00e8tres carr\u00e9s o\u00f9 des investissements massifs ont \u00e9t\u00e9 r\u00e9alis\u00e9s pour permettre aux \u00e9quipes actuelles et aux futures recrues de travailler dans les meilleures conditions (mat\u00e9riel, ergonomie, confort de travail). 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