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Ramsay Générale de Sante

Digitisation of the pre-admission patient pathway

Presentation of the client

RAMSAY GENERALE DE SANTE and its subsidiaries constitute the biggest private healthcare and health services group in France with 121 establishments employing 23,000 people and 6,000 independent doctors. As a major player in hospitalisations, at every level in the healthcare chain, by offering global and personalised care, before, during and after hospitalisation, as part of a coordinated healthcare pathway.

We were looking for a partner that could both store and ensure the security of large volumes of data, manage electronic signatures and know-how to automate processing proofs of identity. Tessi was the only player that offered us a full solution that works end-to-end.

Olivier TARNEAUD - Marketing and Digital Director, RAMSAY Générale de santé

The client’s issue

RAMSAY wanted to facilitate and smooth out the patient pre-admission pathway by focussing on the promises of an online solution. The Group also wished to equip its clinics with excellent digital services with high added value, whilst ensuring a maximum level of security for all patient data processing.

The solution offered by Tessi

The online platform offered by Tessi allows patients to carry out all the pre-admission procedures for hospitalisation end-to-end. Patients can fill out their whole medical file, submit the supporting documents required and sign their documents using their mobile phone. As health data are sensitive data, Tessi offers RAMSAY a secure archiving solution that is approved for Hosting Health Data in France, so that the processing is totally compliant with French requirements. This offers RAMSAY’s patients a further gauge of confidence and peace of mind.


  • Time savings and increased client satisfaction due to the 100% online pathway
  • 80% of establishments connected to Ramsay Service
  • 100% of admissions online for these establishments
  • 50% rate of use or electronic signatures
  • Collecting client data is secure and complies with French regulations

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