Digitising incoming multi-channel flows
Industrialise the digitisation of your documents!
Learn more aboutMédicis—a health cover provider for Companies and Freelancers—offers complementary retirement savings solutions for traders, crafts people and company managers.
Sharing information and optimising our internal processes helped us to increase operational efficiency and the quality of services for clients.
To improve the quality of service for its clients, Médicis wanted to acquire a document management solution that would optimise the processing of files for potential clients and policy holders.
To meet their needs, Médicis chose the Tessi Docubase solution to digitise and store its flows in EDM, both for incoming communication (paper letters, emails to take out policies, etc.) or outgoing (answers to policy holders, bulk printing, management, etc.). With an automated document recognition and reading engine, requests to take out a policy are automatically sorted and indexed ready for archiving and work flow processing of all the policy holder documents.