Presentation of the client
As a key player in the telecommunications and customer relations market, Coriolis manages 60,000 customer companies and more than 15 million customers from the general public
When we were making our choice, Tessi stood out due to its agility and capacity to adapt in a complex environment. The results match with our marketing plan and the feedback from our customers has been excellent!
The client's issue
The company simultaneously fulfils the roles of a telecoms operator, a distributor and a contact centre, and it needed to reduce its costs regarding the printing and management of customer invoices (franking, reminders, dispute management, archiving, etc.). Coriolis therefore launched a project to make its customer invoicing process paperless.
The solution offered by Tessi
Coriolis chose to put its faith in Tessi to implement the Tessi Invoice Solution, a software platform available in SaaS mode, which allows for the digitisation of customer invoices, as well as managing the associated documents. Beyond the platform itself, the company also chose Tessi because of its ability to assist Coriolis in the progressive move from paper to electronic flows.
Advantages
- 80% savings thanks to electronic invoicing
- 50% reduction in processing time
- Making data and data processing secure
- Traceability of data and flows
- Multichannel dispatching: in paper and qualified signed PDF formats