{"id":69948,"date":"2026-06-02T09:27:03","date_gmt":"2026-06-02T07:27:03","guid":{"rendered":"https:\/\/www.tessi.eu\/?p=69948\/"},"modified":"2026-06-02T09:27:51","modified_gmt":"2026-06-02T07:27:51","slug":"appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board","status":"publish","type":"post","link":"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/","title":{"rendered":"Appointment : Thibaud Simphal, former GM for Western and Southern Europe at Uber, joins the Tessi Group Supervisory Board"},"content":{"rendered":"<p>Thibaud Simphal brings to Tessi his extensive experience in the large-scale deployment of disruptive technologies within regulated service environments. He was among the first executives at Uber in Europe, serving as General Manager for Western and Southern Europe, before leading other divisions at the global level between 2022 and 2026 (Global General Manager, Business Hailables \u2013 Taxi\/Car\/Motorcycle, then Global Director, Electrification &amp; Sustainable Development).<\/p>\n<p>Thibaud shares Tessi&#8217;s conviction that agentic AI in sectors such as Insurance (including Health and Protection Insurance), Banking, Energy, and Public Services will fundamentally reshape business workflows and the customer experience.<\/p>\n<p><span style=\"color: #005faa;\"><strong>For Alain de Lambilly, CEO of Tessi: <\/strong><em>&#8220;The <\/em><em>appointment <\/em><em>of Thibaud Simphal <\/em><em>sends a strong signal to the market and confirms the ambition of our <\/em><em>strategic <\/em><em>trajectory.<\/em> <em>His international expertise in large-scale technological business models will strengthen our ability to reinvent BPO in the agentic world<\/em><em>.&#8221;<\/em><\/span><\/p>\n<p><em style=\"color: #005faa;\"><span style=\"color: #005faa;\"><strong>For Jean-Louis Savoye, Co-CEO of Dentressangle and Chairman of the Supervisory Board:<\/strong><\/span><em><span style=\"color: #005faa;\"> &#8220;We are delighted to welcome Thibaud Simphal. He will bring to the Supervisory Board his experience in transforming service industries through technology. The Group welcomes him.<\/span>&#8220;<\/em><\/em><\/p>\n<h1><strong>Leading the BPO Revolution <\/strong><strong>in the agentic world<\/strong><\/h1>\n<p>Relying on deep business expertise developed over decades alongside its clients, Tessi aims to leverage of agentic technology to bring customer journeys to a higher level of value creation and efficiency.<\/p>\n<p><span style=\"color: #005faa;\"><strong>Thibaud Simphal, Member of the Supervisory Board: <\/strong><em>&#8220;I am convinced of the potential of AI and agentic technology for BPO specialists like Tessi. As Julien Bek of Sequoia recently wrote, &#8216;Services is the new software.&#8217; I am <\/em><em>delighted to help Tessi succeed <\/em><em>in this revolution.&#8221;<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a class=\"btn-new btn-border-degrade\" title=\"Press release : appointment of Thibaud Simphal to the Supervisory Board [PDF]\" href=\"https:\/\/www.tessi.eu\/wp-content\/uploads\/2026\/06\/cp-tessi-nominations-thibaud-simphal-20260602-en.pdf\" rel=\"noopener\"><span class=\"btn-border-degrade-content\"><span class=\"text\">Download press release<\/span><\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thibaud Simphal brings to Tessi his extensive experience in the large-scale deployment of disruptive technologies within regulated service environments. He was among the first executives at Uber in Europe, serving as General Manager for Western and Southern Europe, before leading other divisions at the global level between 2022 and 2026 (Global General Manager, Business Hailables [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":36987,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[105],"tags":[],"class_list":["post-69948","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Appointment : Thibaud Simphal, former GM for Western and Southern Europe at Uber, joins the Tessi Group Supervisory Board - Tessi International<\/title>\n<meta name=\"description\" content=\"Tessi, BPO specialist in an agentic world, announces the appointment of Thibaud Simphal to its Supervisory Board.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Appointment : Thibaud Simphal, former GM for Western and Southern Europe at Uber, joins the Tessi Group Supervisory Board\" \/>\n<meta property=\"og:description\" content=\"Tessi, BPO specialist in an agentic world, announces the appointment of Thibaud Simphal to its Supervisory Board.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/\" \/>\n<meta property=\"og:site_name\" content=\"Tessi International\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-02T07:27:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-02T07:27:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.tessi.eu\/wp-content\/uploads\/2023\/06\/vignette-tessi-2023.png\" \/>\n\t<meta property=\"og:image:width\" content=\"532\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"cbonnet\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cbonnet\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/\"},\"author\":{\"name\":\"cbonnet\",\"@id\":\"https:\/\/www.tessi.eu\/fr\/#\/schema\/person\/859d0f8ee0e735b277dee0268b7ad791\"},\"headline\":\"Appointment : Thibaud Simphal, former GM for Western and Southern Europe at Uber, joins the Tessi Group Supervisory Board\",\"datePublished\":\"2026-06-02T07:27:03+00:00\",\"dateModified\":\"2026-06-02T07:27:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/\"},\"wordCount\":285,\"image\":{\"@id\":\"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.tessi.eu\/wp-content\/uploads\/2023\/06\/vignette-tessi-2023.png\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/\",\"url\":\"https:\/\/www.tessi.eu\/en\/appointment-thibaud-simphal-former-gm-uber-joins-tessi-supervisory-board\/\",\"name\":\"Appointment : Thibaud Simphal, former GM for Western and Southern Europe at Uber, joins the Tessi Group Supervisory Board - 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